Europa
Amazing location and staff were exceptional
08.10.2025
Great location. Just a couple blocks from train station. Restaurants and shopping very close.
26.09.2025
Reception staff very friendly & helpful. Comfortable room & breakfast very tasty!
25.09.2025
We liked everything - staff was helpful and friendly
20.09.2025
Excellent friendly staff
09.09.2025
Loved the large room and bathroom. Great value for city centre location I would definitely stay here again.
08.09.2025
Was lucky to get a free upgraded room, was brilliant. Unfortunately the fire alarm went off in the evening and there was a bit of panic and there wasnt much communication from the staff as to what was going on or if we all need to evacuate. Apparently it was someone using a vape in their room. Apart from that it was 10/10
05.09.2025
Wonderful stay and would go back. Dinner and bar were great!
04.09.2025
Meh
Breakfast was poor. Full Irish buffet with only the cheapest ingredients. Generally the hotel seemed understaffed. Is ok, functional woth nice people, just not enough on reveption, concierge and breakfast
04.09.2025
Amazing Hotel
The Hotel was amazing,close to everything.Staff very polite and friendly, very helpful.Would highly recommend this hotel
30.08.2025
Staff very inhospitable - tried to check in before room was ready, and were told to come back in 2 hours. I had to ask if we could stow our bags, ask if there was a restaurant where we could wait, etc. No welcome at all. Room ill equipped - tissue box was empty upon check in. Toilet ran.
30.08.2025
Overnight stay at the Europa.
Extremely helpful and welcoming staff, from check-in to restaurant and bar staff, everyone was warm and friendly. Lovely rooms, clean and comfortable and amazing food, and with a good gluten free selection.
And with a city centre location, theatres and other evening venues are in walking distance.
28.08.2025
We stayed at Europa Hotel on a Tuesday night. Everything was excellent staff were pleasant, room was small but very comfortable and had tasteful decor
27.08.2025
City Centre Hotel with Great staff
Great stay in Belfast City Centre. Could not have asked for more. Staff were excellent
27.08.2025
Great location and very clean. Welcoming and pleasant staff
21.08.2025
Concierge were not very customer focused
21.08.2025
Spotlessly clean , excellent service and facilities.
Walk and to bars / restaurants.
Helpful prof
21.08.2025
Great stay at the Europa
Wonderful stay at the Europa. I’ve stayed at the Europa before renovations. It’s much nicer now since updates to the rooms. Air conditioning is a big plus as my room was quite warm on my pre-renovation stay. Front desk and concierge service was excellent. Service at the bar could be better in my opinion. I had to go to the bar to order a drink. No one working the bar came to my table to ask if I wanted a drink which I found strange. Europa location is as good as it gets. I highly recommend the Europa for a stay in Belfast.
19.08.2025
Beautiful Hotel in City Centre
Beautiful Hotel in the city centre. Staff were great.
12.08.2025
Had a wonderful week, staff helpful & friendly. Great dry vodka martinis, fab fish but tasteless dry burger - my only quibble
12.08.2025
Very Nice staff, clean room, and the first top hotel that I have stayed that has towells that feel new and not reused and cleaned thousand times like others 4+ stars hotel.
05.08.2025
Very close to train & walkable everywhere.
02.08.2025
Great hotel in the heart of the city center!
28.07.2025
Very convenient to transport hub and city center, clean rooms and friendly staff.
27.07.2025
Highly recommend!
Fantastic one night stay. Clean room with a comfortable bed. Loved the piano bar and the convenience to the city centre.
20.07.2025
Belfast
Amazing hotel, great location in a beautiful city.
16.07.2025
Great location and friendly and helpful staff. Bar and restaurant were both great. They were the only dinning option open during the 7/12 parades in the area. Grateful the food was tasty and prices reasonable.
13.07.2025
Spacious and clean hotel room in an ideal city centre location. My only criticism would be that the bathroom within the room is completely transparent. I’m a solo traveller for this trip so it hasn’t bothered me but I wouldn’t want a bathroom in that style if staying here with my husband.
06.07.2025
Amazing hotel.
Amazing stay, we even got a free room upgrade.
29.06.2025
Everything about the Europa is brilliant the staff the room, the food it's really clean the house keeping staff work so hard we have booked another stay already can't wait. 10/10
28.06.2025
Room was very clean, bathroom floor needed a scrub
20.06.2025
We loved that we felt comfortable in all areas of hotel.. Staff very helpful and friendly and if there was something we needed help with they dealt with it...
16.06.2025
Didn’t follow health instructions
“For health reasons, no one should enter the room. No maid service is requested.” That is the discussion I had with the front desk. I was assured a note was left for staff. I was also instructed to leave the do not disturb sign on the door.
In spite of both of those precautions, the room was entered.
15.06.2025
Stay at the most bombed hotel in western europe
It was a treat to stay at the most bombed hotel in western Europe. But seriously, although a little dated, the hotel is well maintained in a great location in Belfast. Not far from the Titanic Experience. Friendly and helpful staff. Room was decent in size, but comfortable with a nice bathroom. Little tricky to avail of the free overnight parking, otherwise there is a moderate-priced parking facility nearby.
11.06.2025
We loved our stay and were sad to leave! The staff are friendly and welcoming, the prices reasonable and the room was lovely. The location is great and we were able to see everything we wanted in Belfast within easy walkable distance. I’m hoping we will be back! Would have preferred black out curtains in the bedroom (just because I am a light sleeper and the lovely electric blind was just a tad too short!) and would have loved the option of smoked salmon on the breakfast buffet… we hope to visit again in the future
11.06.2025
The restaurant, breakfast, is overpriced and basic. Not worth the money.
10.06.2025
Enjoyed our stay as always
09.06.2025
Location great. Linens lovely. . Bar and rstaurant on the level above the main floor was great and my friends enjoyed the food and the view
08.06.2025
Shopping trip to Belfast. Fantastic location. Beautiful hotel.
05.06.2025
Staff friendly but very busy and seemed rushed.
Litter lying around stairs gave a very bad impression of what is an expensive hotel
31.05.2025
Luxurious Central Hotel
We were delighted with our room and the central location of the hotel made it possible for us to walk to the event we were attending. The hotel and staff were brilliant
31.05.2025
Brilliant hotel
25.05.2025
Europa Belfast
Great stay. Thank you!
25.05.2025
Europa hotel was recommended to us by family who had stayed there and we were very happy to find it so conveniently located within a few minutes walk from the central train station.
It was also within an easy walk to the City Hall Centre where most of the local buses and transit circulated.
The room and bathroom was spacious and clean, and there was a nice selection of lounges, cafés, and restaurants on the premises, as well as in the neighbourhood. The piano bar on the second floor was a particularly nice spot for a late night tea or drink. The front desk staff and concierge were all extremely helpful and pleasant, and it was affirming to see the sustainability strategies that the hotel has employed.
18.05.2025
This was my 1st visit to the Europa and I was made to feel very welcome, the room was great and I really enjoyed the ambience in the piano lounge. I will definitely stay again.
11.05.2025
Spacious and clean, but not without problems
The woman who checked us in was great! She explained everything to us and was very friendly. We had booked 2 rooms, which were nicely arranged next to each other. I was impressed with the size of the room, as most rooms I’ve stayed in in Europe have been very small. The room was clean and suited our basic needs. However, when we woke up the next morning and went to shower, the shower did not work. We called the front desk asking for maintenance to come take a look and were told someone would be right up. After over an hour, no one had come. We called again and finally someone came up to see what was wrong. They were not able to fix it and we had to move to another room. This set back our day, ultimately impacting our sightseeing plans. On a positive note, they did allow us to change rooms at our own convenience so we could move on with our day and keep the keys to both rooms. Our other issue was with the piano bar. After arriving back later in the evening we stopped in to have a drink, and while several cocktail servers walked by us a few times, we were not acknowledged until we had to ask someone to help us. We were told we had to wait (almost 30-45 minutes) while the bar was closed to count the till. When the bar reopened, we could then have drinks again. This made zero sense to me! There were several customers still in the bar area, so why would you not wait to count money until closing time?
It’s a nice clean hotel, just too bad we had these little issues affect our stay
03.05.2025
This hotel is in the top ranking.
26.04.2025
My first experience of the hotel was the Conciege team. One chap in particular was extremely helpful and welcoming - a great first impression of the hotel.
25.04.2025
Had an enjoyable stay.
Overall I had an enjoyable stay. Happily I was solo but I would not appreciate the see-through bathroom door if travelling with company. It did look stylish though and room had a nice ambiance. Room was generally very clean: small point that the bathroom extractor fan looked dusty which I only noticed when using mouthwash as it was directly overhead. Minor deduction for taxi booked at check-in for next morning not turning up, but they got me a replacement in jig time. On reflection, I think it would be good if guest gets a text confirmation that taxi has in fact been booked or if receptionist books it on the spot in front of guest.
25.04.2025
Very nice hotel, breakfast very busy but lovely food.
24.04.2025
Great Stay
We had a great stay as a couple at the Europa. We stayed for one night. The concierge and reception staff were lovely, and the room was excellent. A very modern and clean hotel. We’d love to stay here again at some point, and would have no hesitation in recommending.
24.04.2025
Room was small & dusty
Staff very good
22.04.2025
Europa double room
Excellent hotel, great service from all we dealt with and perfect location. Quiet clean newly refurbed room. Word of advice for any travellers is to be aware of the bathroom in the standard double room....i should have read the description when booking.....the bathroom is a glass box so very little privacy. Not a room type for first weekends away (thankfully this wasn't one of those!) so for stays of more than one night, I'd strongly advice going up a level or 2 to get a "normal" bathroom and more storage. All on me, the hotel is excellent as are the staff but i should have read the description better. Would still go back no problem into a bigger room!
20.04.2025
Everything was just a short walk away. Room was very spacious and well appointed.
20.04.2025
A touch of class
Despite a rather indifferent start( our room wasn't ready at 3:15 for check-in ) this turned out to be a memorable stay.
Our room on the 8th floor was tastefully furnished with excellent decor. Two comfortable lounge chairs and a fine size TV. The bed was huge and so comfortable. Bathroom again beautifully fitted with high quality toiletries supplied. A small crib might be the tea/ coffee tray which only had two small biscuits. Only one carton of water was supplied for a double occupancy room!
The lift experience was novel and efficient.
The Piano Bar was a real highlight and we indulged in excellent snacks there during our stay. It was such a restful and relaxing place to pass some time,enhanced by some beautiful piano playing on Sat night. It would unfair to single out any single staff member as all staff we encountered were polite, friendly and helpful.
A slight issue was the thumping music we could hear late into Sat night.
12.04.2025
Could improve Europa
Glass wear in Piano bar needs a deep clean
No 0.0 Guinness in stock on a Wednesday
The electronic part of door where your key opens room was missing from outside
Lift system is great
12.04.2025
Claustrophobic bathroom w very unreliable flush. Servers quick to pass by but slow to accommodate & oblivious to expressions of gratitude. Good food & attractive public rms but seriously in need of a redo in guest rms.
03.04.2025
Absolutely beautiful hotel, cleanliness and staff were exceptional. Can’t wait to return.
01.04.2025
Wonderful Stay
Staff wete amazing especially Tomisina on reception
29.03.2025
Great hotel
Great as always
13.03.2025
Wee night away
Lovely stay
09.03.2025
Lovely, friendly and helpful staff. Comfortable bed, and such a handy location
12.02.2025
The hotel was lovely but a fire alarm went off just before 4am which was quite distressing as I was woken up in a shock and had to get up and ready toeave the room. After about 5 minutes an announcement came through saying not to leave the hotel as it was not a real alarm. It left me quite tired for meetings the next day
07.01.2025
Beautiful room in a beautiful hotel!! Would stay here anytime :)
31.12.2024
Nice Hotel
Nice hotel, well located, bedroom are a bit old fashioned
01.11.2024
Shower & Toilet surrounded by crystal clear Glass with a single see through curtain on 1 side only
21.10.2024
This hotel was nice but parking was difficult to the point we ended up opting for valet. The breakfast was ok but nothing fantastic.
29.09.2024
Lovely hotel, the beds are extremely comfortable. Easy access to the shops and public transport, and there is a bakery around the corner that does fantastic doughnuts. Great for a city break.
18.09.2024
Convenience & walkability
09.09.2024
Very comfortable and great location. The only downside was the bathroom had a curtain covering the glass walls so there wasn’t a lot of privacy.
07.09.2024
Very convenient location for us and very nice to have the airport shuttle!
The floors in our room were weirdly squishy and noisy; they obviously weren't installed correctly. No iron in our room but there was an ironing board. Everything else was fine!
28.08.2024
Great hotel but reception staff was disappointing
27.08.2024
All around it was excellent !!
18.08.2024
This hotel was lovely and really fancy. Great value for what we paid. The staff were lovely and made it special for a special occasion
14.08.2024
Convenient central city location. Two minutes walk from the Grand Opera House, the famous Crown Inn as well as the Europa Bus Station.
Very welcoming reception and concierge staff. Attractive decor throughout the hotel. Comfortable and spacious accommodation with a great view of the city from a high floor as per my request.
06.08.2024
Excellent staff so professional and friendly
04.08.2024
It was close to shopping
01.07.2024
Friendly easy check in & overall great experience
08.06.2024
Somewhat disappointed with the room.
Great location, close to center of city. Nice lobby, bar and restaurants. Clean updated room but very small. No where to put luggage except on window sill. Glass bathroom with no privacy! No where in bathroom to put toiletries or to hang towels or clothes. Nowhere to sit in the room except on the bed.
07.06.2024
Outstanding location , top class staff . Comfortable bedroom.
12.05.2024
The Europa is a beautiful hotel. Convenient to a lot. Staff was friendly and helpful.
10.05.2024
Simply the best
Amazing hotel and city
10.05.2024
One night stay
We only stayed the one night but it was to a high standard and would definitely stay again next time we visit Belfast. The concierge were particularly helpful organising tickets for the sightseeing bus etc.
07.05.2024
Disappointing stay
Initial impressions were good with check-in but went downhill from there.
The room we had was a “superior” upgrade but we have never stayed in a 4 star hotel that did not have a fridge in the room. We tried to ring down to get an ice bucket but there was no guest services booklet in the room to find out the number for reception, or any other information such as check out times. Glasses and crockery had an “eggy” smell. Bar service was poor even though we were the only ones at the bar with staff more interested in chatting to each other. When we were eventually served we felt more like an inconvenience. Glass door to bathroom was not clean and bath plug did not work. Overall a basic room and not fitting of 4 stars with only redeeming factor being the comfortable bed. Breakfast was poor value at £18 per person.
A disappointing stay.
01.05.2024
Hotel executive room good but bathroom very tired and in need of refurbishment. Things need fixing! Breakfast at £17pp expensive considering very poor selections available in pastry section and totally useless toasters!
30.04.2024
Weekend break in Belfast
Beautiful hotel excellent location extremely confounded with amazing pillows
27.04.2024
Excellent service, great central location and still a very good and highly recommended 4* hotel. Hotel room was beginning to show signs of tiredness in places.
24.04.2024
Property is in the town in a good area to access the town , didn’t eat as room only but was not offered breakfast on arrival. Not happy with cleaning facilities been out all day room not cleaned. Phoned down to be asked if put a card on door to say don’t clean, which we hadn’t as if our fault. Cleaner came to room but not vacuum ed as paper on floor . Bed had not been made as towel had on bed was left under covers. Did speak to front of house manager who apologised on leaving but couldn’t refund as booking through third party. Told to contact him if went again, but don’t know if go again, shame really
24.04.2024
The staff at the Europa were fabulous. The concierge team were so very helpful and kind. Andrew and Matthew gave us great help, directions and some laughs. If we are in Belfast again. To The Europa it will be.
23.04.2024
We had a lovely day and thee bed was so comfortable wou
18.04.2024
Parking not best as not on site
Drop off area at main door had staff vehicles parked and was difficult to drop off the other guests in my car for checking in????
Staff did help after trying to move us on first but after explaining I was dropping off guests they backed down and helped with baggage
18.04.2024
The hotel was in a great location right next to the bus station and the staff were rrally friendly and helpful. We arrived early and got checked in just after 12 and our room was upgraded to a room with a bath. Would definitely stay again.
18.04.2024
Fantastic hotel for the money and super friendly people
14.04.2024
Friendliness
Very friendly and helpful
10.04.2024
Great location and amazing breakfast
10.04.2024
Reception staff are very welcoming and helpful. Clean hotel with a lot of history. Reasonable price for 3 nights.Effective lift system (choose the floor on a pad which advises lift A,B or C before you get in) . Very comfortable bed. Daily room cleaning but had to ask cleaner to clean sticky floor when we arrived and provide towels. Large rooms. Excellent city view from 11th floor at the front. Bus station at the rear and plenty of shops, pubs, restaurants nearby. A bit dangerous when leaving at the front doors as taxis drive very close to the entrance. We would stay again if travel to Belfast.
08.04.2024
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