Great location for safe walking and places to eat.
30.09.2025
We stayed in a Deluxe room which had amazing views. The room and the porch were so large and comfortable. We were able to walk to so many amazing restaurants and the food at the hotel was delicious. All the staff was friendly. There is no beach area or place to snorkel, but the view from the pool and our room made up for that.
14.09.2025
Great property, very pretty and nice room aesthetics.
14.09.2025
The staff was SO friendly and kind! And the room was spotless!
29.08.2025
Great staff and hotel very clean
04.08.2025
Good rooms and ocean view!
02.07.2025
The complimentary champagne was a nice touch.
02.07.2025
I have stayed at Puerto Libre 4 times now, and I will continue to stay there every time I visit the island. I've done the all inclusive resorts, and another smaller hotel, but nothing compares to Puerto Libre. The view is beautiful, the rooms are clean, and it's so conveniently located/walkable. Customer service is top notch.
18.06.2025
Loved our room with ocean view, comfortable bed and rain shower head. Only negative the safe did not work, but they did try to fix it. Centrally located, could get noisy outside on Friday and Saturday nights.
26.05.2025
Room was great. AC worked & plenty of pillows. Bathroom was clean. Not the best pool for swimming, but enough to cool off. Staff was very nice & helpful with luggage.
22.05.2025
Great location
12.05.2025
If they give you a voucher for a free drink at La Monika, go there and have dinner and watch the sunset!
27.04.2025
Loved this hotel. The view to the ocean is beautiful!! Located a few blocks from the ferry
26.04.2025
Todo el staff fué muy amable
23.04.2025
The hotel and staff were professional and courteous. We will be back.
22.04.2025
Excellent stay
Beautiful clean hotel and the staff was very friendly and super helpful on places to visit. I will 100% stay here again. The pool area puts the icing on the cake. Heads up it’s on the “strip” near the port so a lot of traffic but nothing noisy and it didn’t bother us.
13.04.2025
Just got home from a week stay at Puerto Libre. A beautiful new hotel.
The location is great, and it is very close to the main shopping area and several great restaurants.
My only complaint is the cleanliness. We stayed here a year ago and the cleanliness has gone downhill. They clearly do not mop the floors between each guest and the towels and bedding had stains on them.
The people were kind but forgot on two occasions to bring fresh towels and to fix the air conditioner. They did eventually get around to it.
Will probably stay there again but will insist on making sure the room is cleaned better.
08.04.2025
First time staying here and loved it. The property was very clean, such a friendly staff, new hotel with great views of the ocean from every room and very convenient to walk anywhere.
08.04.2025
Great location with the sunset across the street & tons of fabulous restaurants & shopping all in easy walking distance! Hotel was very clean & the staff was wonderful! Plenty of storage space in the room & the beds were very comfortable! Would stay again for sure!
29.03.2025
Great location and ocean view
10.03.2025
Very nice ocean view property. New construction as of 3 years ago. Rooms are spacious, comfortable beds, nice bathrooms. Rooms have a fridge and safe. Water is available for drinking. AC works well, WIFI also strong. Always had hot water which looks like it can be problem on other hotel reviews. Main Street (Melgar) is right below but they did a good job with sound proofing rooms. Would stay here again.
04.03.2025
Deposit was higher than listed and higher than other places. Property was clean but floor needs to be mopped it was very dirty. Everything was nice and modern and I would possibly be back.
19.02.2025
Very impressed with property. Amazing views from all rooms! It was very clean, comfortable beds, spacious rooms with balcony. Convenient location. Will stay again!
19.02.2025
Rooms, ocean views, and double beds were good. Quiet and clean.
Breakfast, Lunch open air cafe with another owner on the floor up, had a nice menu, good coffee, and a great view of the ocean.
19.02.2025
The girl at the front desk was awesome. Very nice and helpful
08.02.2025
Tidy, polite, well located w great ocean view
08.02.2025
Liked that it was close to nice restaurants and shopping area. You can easily walk around back and forth,it was a nice stay. Hotel was clean.
01.02.2025
Fantastic as always!!! Nice views, good linens, plenty of hot water, good wifi, comfy beds!
27.01.2025
Newer hotel on the main avenue (Malecón) close to walk to shops and restaurants. Very clean property with ocean view.
26.01.2025
Wonderful staff, wonderful property!
19.01.2025
Simple …10 of 10. Great for people’s whit allergies everything is clean great hotel the staff are great
15.01.2025
Great location, very clean & comfortable!
10.01.2025
Overnight in Cozumel
The condo was spacious and relatively comfortable, the view from our room wasn’t as nice as the photo but that is typical. The steakhouse nearby was a highlight, it was walking distance to almost everything. Overall a nice place but service at the pool was a bit strange, could just have been the language barrier and the staff were all pleasant. The DJ at Aqui & Ahora was a highlight as well as amazing scuba!
10.01.2025
Incredibly views from both patio and balcony in our room
Definitely recommend
09.01.2025
I loved the hotel, and would definitely stay again.
06.01.2025
The only complaint I had was the water pressure. Nice place centrally located.
05.01.2025
Only wish would be to have microwave in the rooms.
04.01.2025
Ocean view room and great breakfast!
22.12.2024
Excellent service.
20.12.2024
Great short stay
Immaculately clean. Good water pressure. Nice views. Friendly and pleasant staff
20.12.2024
Lovely hotel, very clean, large patio and balcony in our room however the nightly noise on the Malecon was quite loud. The hotel was very new and quite deserted when we were there.
17.12.2024
A lovely small hotel with great Ocean views and awesome staff.
15.12.2024
The staff is very friendly, the hotel is well located, new and clean, my only negative comment will be that is very noise in the morning with the housekeeping staff
14.12.2024
Staff is lovely and rooms are very clean and modern
07.12.2024
Staff is absolutely lovely. Friendly and helpful! Room is spacious and comfortable. Lots of hot water, comfy bed, and decent linens. Location is walkable to everything. Wifi is strong. Very happy with tis hotel and will be booking again.
06.12.2024
Excellent sea view and close to everything. Walk to the ferry.
05.12.2024
Great location, clean spacious rooms and the view is exceptional.
04.12.2024
Hotel location is excellent and the views of the Caribbean are spectacular! Front desk staff friendly and helpful. Will definitely go back!
02.12.2024
Very nice pool and rooms have great balconies
16.11.2024
Beautiful and great view and location!
26.09.2024
Clean, safe, in the middle of best of Cozumel
22.09.2024
Amazing 10 days
09.08.2024
I really wanted to like this place well enough to return, but they are losing it in the details. The good: it is lovely well-designed property overall. Very tasteful minimal decor in the lobby, atrium, and rooms. We stayed in one of the deluxe rooms with two balconies, and the view is everything— perhaps better than pictures. Our room was kept very clean overall except for problems with linens (see below). The rain shower is nice, and they have organic locally made shampoos and soap.
The bad: the number one thing that soured my experience was that the room was sweltering when we arrived (past a standard check in time). All you want after a long day of travel and a hot cab ride is the peace of your room, but we couldn’t be in there at all for the first few hours. I know an official answer might be that leaving the air off until you arrive is an eco thing, but it’s probably more of a cheap thing, and it’s just too hot for that. Plus this made us run the air nonstop the whole time, so…
Other things: the second biggest thing is that they have built a lovely bar and cafe, but it’s only open till 1pm. We would have given them so much money and enjoyed that convenience. The towels are rough and visibly shredded, and there were numerous spots on our sheets. We also had a night when the power went out and their generator does not power the air. This was miserable— probably just a limitation of the island, but have some fans dammit! Or offer to check us out immediately.
08.08.2024
Nice Hotel, only down side no restaurant Mondays
07.08.2024
Over all was good but over priced. It been cheaper at all inclusive . There enployees dont go above and beyond . Front staff is not attentive or went above and beyond at all.
03.08.2024
The property was excellent, and the staff was exceptional. Its location right across from the beach offered beautiful views. Everything was wonderful except for the cleanliness of the sheets, which had noticeable stains.
31.07.2024
Great staff, felt very welcomed thank you!
26.07.2024
Great location for walking to shopping or restaurants. Catching a cab is easy, they’re driving by often. Very safe for walking at night. Hotel staff were very accommodating and all that we spoke to were bilingual or spoke enough English for us to communicate. The hotel was very clean and bonus, there was a coffee maker and they gave us coffee every day. The hotel property is non smoking however there are plenty of places across the street to smoke if necessary. We’d definitely come back.
20.07.2024
I've stayed here twice now, and will definitely be staying here again. It is the closest *nice* hotel to the downtown area and the price is reasonable for how clean and stylish the property is. Front desk is always staffed and ready to help. They have a laundry service with a quick turn around. The on-site restaurant has incredible breakfast. I've stayed at other resorts and hotels in Cozumel and I keep coming back to Hotel Puerto Libre.
19.07.2024
The restaurant had no food the service wasn't good in the restaurant
19.06.2024
This a very modern-looking hotel. The staff was friendly and responsive to my needs.
My only complaint was that the internet was "spotty" at best. Then again this is quite common in Cozumel.
Overall, very positive experience and I would recommend and return.
17.06.2024
It was very clean nice beds nice sheet spacious
15.06.2024
My husband and I really enjoyed our stay here! The property is beautiful. The views are spectacular. We loved the rooftop infinity pool! The staff was helpful and friendly. The bed was comfortable and the room was great. We would highly recommend it and we will be back to stay there again!
03.06.2024
Friendly staff
25.05.2024
We have stayed at a lot of places in Cozumel this is by far the best non all inclusive hotel we have stayed at!!! We will be back we stay in Cozumel 8-10 times a year
20.05.2024
Excellent location
17.05.2024
The Puerto Libre Hotel was absolutely perfect for us. Close to everything, the staff was soooo nice and helpful, it was clean and the room was set up perfect with a great view. If we get back to Cozumel we’d be happy to stay there again!
11.05.2024
Great Location, hotel was safe, clean and good service. Looking forward to my next stay.
08.05.2024
Súper Recomendable! Nuevo, Limpieza, Hermosa Vista frente al mar y cerca de restaurantes, puertos.
07.05.2024
The most beautiful view.
06.05.2024
Close to the ferry
05.05.2024
Great location, friendly staff, clean, convenient and comfortable.
15.04.2024
The pool looking out into the ocean, along with the ocean view room was an amazing experience.
12.04.2024
The staff were wonderful, the hotel is modern, and the location was perfect for me.
24.03.2024
Great option for Cozumel!
Wonderful new hotel that is right on the malecón.it is close to downtown and walkable to most places in the main square. The roof top pool is nice to watch the street below but also the sea. Only suggestion is to get a water station next to the ice machine so we dont have to have to use plastic water bottles that are wasteful and bad for the environment.
18.03.2024
Great place to stay… snack bar was hit or miss with hours
12.03.2024
Location is the Key!
Location, Location, Location, hotel was great, all of the staff where very nice and help full. This is a small hotel, only 28 rooms, if you want a view and coffee in your room, do not book Standard room, pay for a up grade Superior or Deluxe. Pool is small, only 4 sun chairs but we stayed two week and never had a problem with it! Two minor problems but we knew them(no glass(drinking) and washcloths) we took some of both and just left them. When we go again we will be staying at Hotel Libre.
01.03.2024
The hotel was beautiful and clean, great location. Staff were friendly and helpful. The only downside was wishing there was more option for food/beverage at the hotel itself. The bar/restaurant by the pool was closed on Monday (one of the 2 days we were there) and hours very limited otherwise. Overall however, it was a great place and I would stay again.
24.02.2024
Great location, friendly staff and beautiful view. Just be nice if the bar/restaurant was open later.
24.02.2024
We had a great 3 night stay. The hotel is located close to shopping and restaurants.
23.02.2024
The rooms and service were great. They advertised food and drink, and pool, on the amenities list, that was only slightly accurate, the pool was very small, and the food and drink was a small bar by the pool that was only open until 1:00pm daily.
22.02.2024
Great hotel just across the street from the coastline. Lots of great shopping and restaurants within easy walking distance. We felt safe walking there at night also. Buceo is the restaurant at the base of the hotel and it’s terrific, with live music most nights.
Don’t trust that Google will show you exactly where this hotel is because it’s brand new. The Google maps satellite flyover still shows the corner from years ago before this hotel was built and sends you a few blocks in the wrong direction. The hotel is on the opposite corner from a little shop called Cinco Soles.
If you need parking, you need to reserve that ahead of time because they’ve only got space for about five or six cars.
19.02.2024
We enjoyed our say
12.02.2024
Clean hotel. Great location. Towels are a little rough and some need to be replaced but overall a very nice place to stay. The staff is very friendly and the restaurant on the property has great staff and delicious food.
12.02.2024
Good Location
It’s a nice hotel in a good location but be aware if you book a snack bar view room you will look at a wall. I wish the description was more clear when offering this room.
12.02.2024
It was an entertaining view. We loved looking at the different people on the sea.
We paid the upgrade, but still only had partial view in a standard room. For a semi upscale room, first day no kleenex, no glasses in room, no washclothes and breakfast not included in this expedia room.
I would hate to see our room if we didn't pay an upgrade.
All in all a comfortable room with a nice size balcony.
09.02.2024
Modern architecture and furnishings
03.02.2024
Surprised by how nice and clean property was. Would highly recommend this hotel
01.02.2024
Very nice hotel for the price, right on the coastal road of Cozumel Centro. Bed was very comfortable, nice large shower. In room AC was a little loud if fan was at max setting. Nice outdoor terrace cafe on the fourth floor with beautiful views of the ocean.
24.01.2024
So comfortable, clean, wonderful staff
This is a wonderful hotel by any standards. Every design element was clearly thought through carefully to make an inviting and comfortable space. I’m so glad we stayed there because I got the flu the night we got there. For 24 hours I felt like I was going to die and I was so grateful to be in this clean, very comfortable, beautiful hotel. The beds and pillows were so comfy, the view was beautiful, and all the staff were amazing. The restaurant was also very good and so convenient. Reasonable price for how nice the hotel is. I would definitely recommend this hotel.
10.01.2024
This property was a great place to stay in Cozumel especially for the price. It was clean, accommodating, comfortable and updated. The staff was great and I enjoyed coming back to a VERY clean room each night after all day activities. This is walkable to plenty of restaurants and bars. If you are like me and do not enjoy staying at an all inclusive resort, this is a great stay in Cozumel. Will come back here whenever we return!
10.01.2024
Pool is small and cold. Room has an ocean view, safe and fridge. They even provide 2 bottles of water. No sandy beach close by. Easy to get a taxi to the airport and close by.
06.01.2024
Loved it!
Great location! Great steakhouse next door! Overall pretty quiet (not directly downtown), nice ocean view, great balcony! Close walk to ferry! Enjoyed & will come back!
20.12.2023
It was clean, modern and great view of the sea. But, no access to snacks or beverages after breakfast and only 1 hand towel, no wash clothes and inconsistent towel pick up. Staff was sweet but not super helpful.
11.12.2023
The young lady who checked us in and out was very nice and pleasant to talk to. She recommended dining restaurants that were awesome.
27.11.2023
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