The spa was excellent, however the three stars on the property is mainly because of its thin walls, where you can hear customers in other rooms and boy were some of them loud chatter boxes, other than that, it is a fabulous hotel but need to soundproof the rooms.
08.10.2025
The staff was very nice and friendly, but the cleaning staff was rude and had an attitude. They absolutely did not clean, apart from making the bed and changing the towels. We even got scolded because a bit of pepsi had been spilled on the bed by mistake. Also, the hotel’s air conditioning only runs on one system: if you feel hot and it’s been 23 degrees, you are not allowed to turn on the cold air – only warm air comes out. Because the whole hotel runs on the same air conditioning settings.
03.10.2025
Friendly staff, comfortable room
08.09.2025
„Ein Aufenthalt, der von A bis Z überzeugt hat! Das Personal war herzlich, aufmerksam und hat jederzeit das Gefühl vermittelt, willkommen zu sein. Die Sauberkeit im ganzen Hotel war makellos – vom Zimmer bis zu den Gemeinschaftsbereichen. Hier stimmt einfach jedes Detail. Sehr empfehlenswert
16.08.2025
Bed/Letto: *****
Room/Stanza: ****
Bathroom/Bagno: ****
Window Blinds/oscuranti: ***
Sound Proofing/insonorizzazione: ***
Sleep/Sonno: ***f
Internet connection: good and free
Confort: ***f
Staff/Personale: *****
Breakfast/Colazione: ****
Position/Posizione: ***
Complimentary water: yes
Note: my opinions are based on the value for money payed.
Nota: Il mio giudizio è basato sul rapporto qualità/prezzo pagato
*min, *****MAX
12.08.2025
I stayed at this property for a month with my kids. The staff were very friendly and warm. The breakfast was Turkish breakfast and they serve the same options every morning so my kids did not like that there was no variety. The rooms were clean and they cleaned the rooms daily. The area around the hotel is a bit old. However it was very safe and close to a mall called Historia that has a variety of fast food restaurants and shopping. It was also close to a park that my kids enjoyed walking to at times. Overall, I’m quite happy with my stay. It didn’t have the extra amenities like gym and pool but it was clean and in a safe and quiet area. We traveled to other parts of Istanbul to try different restaurants. I would recommend.
01.08.2025
Nice staff, clean, close to everything
20.07.2025
It is terrible hotel
13.07.2025
Staff were lovely. It was a bit noisy at night but clean room and overall a good experience.
12.07.2025
Genel Değerlendirme
Oda seçimi için önceden yardımcı olan Resepsiyonda ki çalışan beyfendiye teşekkür ederim. Genel bir değerlendirme için ortalama ve biraz üstü gibi diyebilirim. Bir program vesilesiyle bir gün geldik ve dinlendik iyiydi .
30.06.2025
Easy access to transportation
30.06.2025
If they can have more Verity in there breakfast and if they can make different verity instead of the samethings everyday.
29.06.2025
Hotel was as expected with warm, friendly staff.
18.06.2025
Over all it was good. There was a previously water leak mark and paint coming off from the celing in the middle. Location wise it was hard to reach as it was on uphill which was very steap. Metro was on a fair distance but for Tram it was far.
16.06.2025
Preisleistung gut, zimmer sauber, frühstück gut
12.06.2025
Hôtel très agréable et très propre.
20 mn de spa offert et la possibilité de massage à des prix très agréables
Chambre donnant sur les toits mais toute rénovée avec literie excellente
Petit déjeuner copieux salade sucré
Hôtel à proximité de la mosquée Fatih et des rues commerçantes
Tramway à 10-15 mn à pieds pour aller rejoindre les sites touristiques
Personnel très accueillant et disponible
Très bon hôtel qualité prix
Je le conseille
09.06.2025
Doğru dürüst Türkçe konuşmayan bir çalışan çıkış yapacağım saatte asansörü sıvı sabun kutuları ile işgal etmişti, benim asansöre binmemi istemedi, 1 kat yukarı çıkıp indim, çünkü kendisinin sabun dağıtma işinin benim otelden çıkış yapma işimden daha önemli olduğunu düşünüyordu bu şahıs. Yastık kılıfları pek temiz değildi, yataklardan biri üzerindeki yastık kılıfında saçlar vardı. Bu otelin tek iyi yanı lokasyonu, başka önerilecek bir yanını göremiyorum. Akasary metro istasyonuna yakın.
04.06.2025
J'avais pourtant lu ces signalements sur certains avis negatifs mais je voulais me faire une idée par moi même, insonorisation déplorable, vous avez l'impression que vos voisins discutent dans votre chambre ou utilise votre salle de bain, en plus d'un bruit de ventilation ou de local technique dans le couloir toutes les 45 minutes. Plus gênant, les odeurs d'égouts dans la salle de bain et le veilleur de nuit désagréable. Le reste de l'hôtel est correct sans plus. Je ne recommande pas cet hotel
01.06.2025
Location is covinient.
31.05.2025
Very mediocre hotel
22.05.2025
Останавливались в этом отеле и остались очень довольны! Персонал вежливый и всегда готов помочь, номера чистые и уютные, уборка проводилась регулярно.
Очень благодарны за гостеприимство.
20.05.2025
This property has the best SPA! I thoroughly enjoyed the steam room and the sauna and the Turkish scrubs and bath experience! It was absolutely WONDERFUL????????
09.05.2025
It was very clean. Very good shower and very comfortable bed.
23.04.2025
Loved the place
The stay was amazing. The two only things I can critique about is the hard pillows and bad wife
12.04.2025
Eccellenza nel personale
10.04.2025
The facilities are new and comfortable, and very clean which is great. The economy rooms are smaller than you’re probably used to, a bit tight for two. But if you’re in a budget it’s good.
The area is well serviced, but it is quiet far from the touristy areas you need to walk down and uphil (12-18 mns) to transportation, I had my mum with me which was difficult but taxis are readily available in the area.
The hotel Taxi charged us extra for tolls we got another transportation on our way back which didn’t.
The hotel doesn’t hace
09.04.2025
Don’t choose this hotel, i don’t recommend it !
Very bad place , don’t believe the pictures you se online about this hotel! Spa was very bad I don’t like it at all!
04.04.2025
Kind staff, great location, clean.
03.04.2025
Låste vores værelse
Tvang os til at betale 60euro for en taxa som vi aldrig fik brugt. Låste vores kort til værelset ad flere omgange
03.04.2025
Unser Zimmer war in einem super Zustand, sehr sauber und modern eingerichtet. Auch das Frühstück hatte eine angemessene Auswahl mit täglich frisch zubereiteten Speisen.
Preis-Leistungs-Verhältnis wirklich klasse!
Wir kommen gerne wieder!
02.04.2025
Otel konumu, temizliği, ve oda rahat ve güzeldi biz memnun kaldık çok uygun bir fiyat ile iki gece tatil yaptık tavsiye ederim ✨✨✨
01.04.2025
Tre notti insonni
Un forte rumore un sottofondo si difffonte in tutta la struttura
Probabilmente è l' impianto di aereazione,fatto sta che abbiamo dovuto aprire la finestra per avere una distrazione da quello che sembrava il rumore del motore di una nave,un caldo assurdo e niente telecomando per l' aria condizionata.la.peima colazione viene servita in ritardo e la polvere sembra essere il pasto principale.il personale non parla bene inglese e abbiamo faticato anche per avere un rotolo di carta igienica.esperienza da dimenticare.
31.03.2025
イスタンブール観光で2回利用しました。冷蔵庫やエアコンなど設備が一通り揃っており、朝食もおいしいです。また近くにスーパーがあり買い物もしやすいです。
アクサレイ駅に近いので地下鉄にアクセスしやすいです。アクサレイ駅へは下り坂になっており、帰国するときは荷物を運びやすいです。
今回は、メッセージでチェックイン時間より到着が早いことを伝えたら、早めに部屋に案内してもらえました。とても助かりました。
また利用したいです。
09.03.2025
Allesgut bestens
07.03.2025
I had no issues staying at this hotel; for 9nights I had nothing but peace and quiet.. My room was a bit small but it was very comfortable, talk about the bed I must say my sleep was very restful.. staff were very helpful and attentive. The only upgrade I recommend is maybe a restaurant for dinner, had to explore the city for food. I highly recommend this hotel also I would repeat my stay at Pianoforte. The price is right..
07.03.2025
Nice, clean, modern hotel, close to Tram and Metro, not far from restaurants, small shop around the corner
05.03.2025
Das Hotel sah nicht so aus wie auf den Bildern im Internet. Der Service an der Rezeption war sehr unfreundlich, und wir wurden nicht gut empfangen. Das Frühstücksbuffet bot nur eine sehr kleine Auswahl. Für das Geld, das ich bezahlt habe, war es den Preis nicht wert.
Das Personal sprach sehr schlecht Englisch. Beim Betreten des Zimmers fand ich Haare und Flecken auf der Bettwäsche. In der ersten Nacht musste ich auf dieser Bettwäsche schlafen.
Mein Zimmer lag gegenüber vom Aufzug, sodass ich alles hören konnte – das Personal, die Gäste, und auch die Waschmaschine, die neben dem Aufzug stand. Der Lärm hielt bis früh am Morgen an.
Ich kann dieses Hotel auf keinen Fall weiterempfehlen!
22.02.2025
Staff was very friendly. The room was clean, quiet with excellent shower facility. Would highly recommend.
19.02.2025
Nice hotel... great shower religious neighborhood
07.02.2025
friendly staff
03.02.2025
bin sehr zufrieden gewesen.war sehr zentral.alle Sehenswürdigkeiten waren zufuss erreichbar.nettes personal
02.02.2025
ich habe mich sehr wohl gefühlt.
personal war freundlich und bemüht.
es wurde jeden Tag im Zimmer sauber gemacht.
alles sehr gut erreichbar.
Würde immer wieder kommen.
28.01.2025
24-27 Ocak tarihinde konakladık. Temizlik, güvenlik(özellikle acil çıkış, yangın merdiveni, sönrürme tüpü aktif ve yerli yerindeydi), hizmet çok iyiydi.
27.01.2025
Poco recomendable, personal poco profesional
25.01.2025
الفندق نظيف و التعامل ممتاز والخدمات ممتازة وقريب من المواصلات العامة والاسواق..
19.01.2025
personal höfflich sauber hotel möbel vin feinsten
15.01.2025
Very clean and helpful stay was great with no complaints
14.01.2025
Salam! Lovely stay with warm staff. Very clean. Room was nice and comfortable. If you are a hijabi its a great lovation for hijab shopping on the main street only 2 min away. Many good food resturants as well.
I loved living a little bit outside of Sulthan ahmet city because we got a taste of laocality. I loved the breakfast soup place nearby.
The only thing I would say is strange is the turkish peoples love for claiming giving out things for "free". This hotel said the same thing during our check-in. They said they would provide us for two extra beds for "free". However I had already paid for 6 people, and not 4 like the beds they gave us. Providing us with two extra beds is not something they did for free as they claimed - since I paid for 6 people.
Other than that I loved this hotel and would definitively stay here again InnshAllah!
12.01.2025
Comfortable Stay
I stayed with my girlfriend for the weekend, and it was a very pleasant experience. The room was clean and comfortable. The location and nearby facilities were excellent, and the hotel amenities were also impressive. The room service and restaurant were quite satisfying as well. However, if you’re traveling by car, be aware that finding parking can be challenging.
12.01.2025
Everyrhing was perfectly organized, from check-in to check-out; very friendly staff, reception occupied 24/7 wich provides a sense of security.
Definitely going to be my choice when travwllinf to Istanbul again.
Keep it up ????
11.01.2025
Nice place for 2 nights. Sauna was not active, steam and turkish bath were wonderful. The quarter is quiet, it needs a walk bi foot.
09.01.2025
Everything is renovated, and it is convenient for for restaurants, taxis, shopping and historical sites. I usually use this hotel, this time it was remodeled the room, bathroom, lights, TV........all are new. We had a very nice stay that weekend, plus transportations of all kinds are available easily.:)
07.01.2025
Paid for a double bed or twin room so I could stay with my brother but they still charged me 80€ more to let him stay even though I had booked a double room for two people.
07.01.2025
Looks like is a common problem in many hotels in Turkey, the room cleaning is not make very well. Always our hairs in the bath and in the bed, although we are not losing much of them ! For the rest all good
06.01.2025
Room clean 2 times in 8 days when ask for room to be clean no one arrived reception not helpful at all
28.12.2024
It was nice being in this hotel
The staffs were great always happy to help out
Hotel is in a nice and quiet area is a walking distance to town centre
Hotel was very clean with comfortable beds
I will definitely booked again.
12.12.2024
Very nice place clean and good stuff
07.12.2024
Nice hotel and good services
02.12.2024
Parking hard area
30.11.2024
I had an absolutely wonderful stay at Pianoforte by Febor Hotels & Spa! Every aspect of the property exceeded my expectations. The cleanliness was impeccable, and the staff was exceptionally friendly, professional, and always willing to assist. The facilities were modern, well-maintained, and provided everything needed for a comfortable and relaxing stay.
The location was perfect, with easy access to nearby attractions and amenities, making it incredibly convenient. I would highly recommend this hotel to anyone looking for a top-notch experience. I will definitely return on my next visit!
25.11.2024
Overall positive experience
01.11.2024
Super expérience dans cet hotel, beaucoup de boutiques à proximité (boutiques, bureau de change, coffe Shop etc).
Le personnel est super gentil, accueillant, et à l’écoute.
Les chambres sont propre mais je trouve qu’elles sont petites.
L’arrêt de tramway est pratique mais un peu loin de l’hôtel (7 min environs) à pieds.
Les endroits à visiter sont accessibles en tramway et pas super loin.
16.10.2024
A bit far from touristic areas 30 min walk but if you like walking like me then it’s great to see neighbourhoods and have a calmer surrounding then busy areas such as Sultanahmet, Sirkeci and Eminounou
07.10.2024
Over 1 hr delay to get into the room, dark hairs all over room floor, noisy rooms most definitely not sound proof, power cuts 4 to 5 times through out the second night. Breakfast! Well nothing like the images, no fresh fruit or any fruit fruit for that matter, no egg cups, fruit juice was sqaush the 1st morning, no pastries either so photos are false
06.10.2024
The staff were wonderful, friendly and extremely friendly. Particularly Baha, who treated us like his own family during our stay. Thank you Baha and thank you to PianoForte
01.10.2024
The staff were very helpful and professional. I enjoyed my stay at this hotel and would definitely return. The massage that I had was also excellent.
27.09.2024
Nice place good helpful staff. Overall was good. We got two single beds instead of double but we don’t mind.
15.09.2024
A very nice new hotel, seems recently opened/renovated. Great price for the quality. Neighborhood is a quiet residential area, can be refreshing if you want to get out of the bustle of the touristy areas.
07.09.2024
Amazing quiet and clean property however wifi and internet speed wasn’t great around the property, room doors were quite loud but thats how they are built, overall great stay!
26.08.2024
It was a lovely stay at Pianoforte!Would love to come back again
20.08.2024
Not so good
1. *Service*: Als wir nach einer Vase oder zumindest einem Eimer fragten, wurde uns im gesamten Hotel nichts dergleichen zur Verfügung gestellt. Ein Freund von uns durfte trotz Vorlage seines Ausweises keine 20 Minuten länger bleiben, obwohl wir den Grund ausführlich erklärten. Als wir nach dieser strengen Regelung um eine kleine Entschädigung in Form eines Pfirsichsafts baten (der eigentlich nur 50 Lira kostet), wurde uns lediglich Wasser angeboten.
2. *Frühstück*: Die Qualität des Frühstücks ließ sehr zu wünschen übrig. Die angebotenen Säfte waren extrem überzuckert, die Salami von sehr schlechter Qualität und die Auswahl insgesamt sehr dürftig und eintönig. Lediglich die Eier waren in Ordnung.
3. *Rezeption*: Fragen an die Rezeption wurden entweder unhöflich beantwortet oder man legte uns direkt das Telefon auf. Besonders negativ fiel uns ein älterer Mitarbeiter auf, der äußerst unfreundlich und unsympathisch war.
4. *Zimmer und Reinigung*: Trotz aktivierter "Do Not Disturb"-Taste betrat das Reinigungspersonal unser Zimmer ohne Erlaubnis. Zudem war das Trinkwasser aus den Plastikflaschen, mit denen die Minibars aufgefüllt wurden, von sehr schlechter Qualität – es roch nach Motoröl, was auch von anderen Gästen bestätigt wurde.
5. *Lärm*: In unserem Zimmer waren ständig Klickgeräusche zu hören, die von den Relais im Elektroschrank stammten, da die Klimaanlage arbeitete. Diese Geräusche waren so laut, dass man dachte, jemand würde versuchen, ins Zimmer zu kommen.
16.08.2024
Wrong information, upon booking it is mentioned that spa is included, but it is not.
Noisy neighbourhood.
Also, airport transport is not included while it says it is included. Airport transport is an extra.
Staff not well informed, got two different amounts for the airport transport and expensive than taxi
12.08.2024
Great hotel, it is in a good location got the metro which is 15 mins walk and lots of shops nearby. Room was clean and the hotel seems mewly refurbished.
27.07.2024
Hotel & staff clean and very helpful, massage and Amman was great
Breakfast was good
02.06.2024
We had an excellent stay. The rooms were excellent and clean. Staff was nice and welcoming. The location was great as well with great shopping and dining within walking distances.
18.04.2024
The overall stay was ok and the room was good. However they did some works in the room without letting us know in advance and left it in bad conditions (with our stuff inside). The spa is nothing special but still enjoyable. Breakfast is good!
28.02.2024
Nice hotel except that the mattress was a little soft.
All other facilities were perfect.
Will come again
16.01.2024
I booked a standard king room and I was given a twin bed in a room that was so small I couldn’t even walk around the bed. I was to stay 5 nights but I left after 1 night. The staff did nothing to correct the problem. I would not recommend starting here. I moved to the Double Tree and had a great stay.
09.01.2024
All around a great hotel. Staff were extremely friendly; rooms were freshly remodeled and modernized, albeit a little small. Breakfast was rather simple and limited in options, but I don't typically eat breakfast anyways other than a cup or two of coffee. Didn't have a chance to try out the spa, but I'm sure it was great. Location was fantastic, minutes away from the tram and metro; and well within walking distance of major attractions such as the Basilica Cistern, Blue Mosque and Hagia Sophia. Would stay again!
08.01.2024
I hated the fact they only provided one key, breakfast was super expensive to compare with outside so make sure it’s listed on your reservation. We thought it was included but wasn’t and they charged us for it
25.12.2023
I really enjoyed my 2 week stay at this hotel, the front reception staff could be more friendly but the head chef Zaki made my stay memorable! He was hired during my second half of my stay & I felt an huge change in the breakfast options & the atmosphere- he came over every more to say good morning and to ask if we needed anything - his personal touch made our stay feel very welcoming. Additionally the housekeeping staff did an amazing job at cleaning. Highly recommend for anyone who wants to shop at Fatih or wants to explore neighbouring areas. I’ve already recommended the hotel to family & friends.
25.12.2023
I wanted to extend it when I arrived I speak to a guy at the office and he named me a good price I come to talk to them later that same day just different worker about extending they gave me a higher price when I told him the other guy gave me a certain price he got rude and said wasn’t me that gave you that price and kept getting more rude, 2 they never cleaned the whole time there tbh my room still had the garbage from 2 days ago the bed sheets were never changed it and honestly the only reason I wanted to extend is I didn’t wanna walk around or get a taxi with my luggage since I was leaving tomorrow and have a ride but I legit walked to a different hotel that same second they got rude
13.12.2023
The room is renovated and clean. Lobby very dim and not cheerful. Elevator old and a bit scary. Staff don’t speak English and we had a lack of communication. The AC didn’t work since the second night and they promised to fix it but that never happened. I asked for a taxi to take me to the airport, and they didn’t get it for me! I had to stay in the street trying to pick a large taxi and was late for my time to the airport!
12.11.2023
Newly refurnished, very clean, nice reception if you want to have a quite moment with your friend and family. Quiet and friendly atmosphere, nice and clean and cool restaurant with friendly membersnof staff.
07.10.2023
Great location just off main road with lots of shops, mosque, food and public transport.
All staff on reception but most importantly Baha, were fantastic, really friendly and helpful. Reception also arranged a lot of our taxi transfers at very good prices rather than overcharging us like other hotel receptions do.
Highly recommend, value for money.
Very clean and nice modern rooms.
Hotel breakfast didn't have a lot of options but still reasonable with main breakfast items like hot and cold options eggs/cheese/cereal/beverages.
07.10.2023
We had a pleasant stay at the hotel! The rooms were cleaned daily and the staff were very friendly. All requests were adhered to - the service was great!
The location is also good as the main street is at a walkable distance with several takeaways/ restaurants nearby.
04.10.2023
The property itself was fine but it’s really not near the tourist parts pf Istanbul. There’s nothing really nearby. Taxis are hard to get to and from this place and traffic took exceedingly long (1 hour ) to get to tourist areas.
25.09.2023
Spa was out of order and no signage or prop information…. Disappointed
14.05.2023
Not recommend, dirty, small, mold in bathroom, toilet leaking asked to get fixed several times with no response so we go outside to use the bathroom. It’s miserable stay. Poor Properity
25.10.2022
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